TLH Photography

Cancellation Policy


If a shoot is cancelled within 24 hours of its scheduled start time, we will invoice a $50 cancellation fee. If the photographer arrives and the shoot cannot happen, we will invoice 50% of the total price for the shoot that was scheduled. We want to ensure a consistent and reliable scheduling experience for our clients and last-minute changes disrupt that process. We also incur costs when establishing an appointment that we may not be able to recover. The best way to avoid a cancellation fee / delay is to be in tune with the condition of the property and its current state within 48 hours of the scheduled shoot time. Heavily emphasizing the importance of this to your clients and homeowners should be helpful.

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